Transparent pricing. No surprises.
All features and all channels in every plan. You only pay for what comes in. And you try it free for 30 days first.
We connect everything for you and you get full support: via WhatsApp or Slack, and you can always call us too. Not satisfied? Then you stop without paying anything and carry on working the way you did before. No strings attached.
Essential
For companies that want to handle customer questions faster every day without extra staff.
£349
monthly
- Includes 500 incoming customer questions
- After bundle: £0.75 per customer question
- Overage: first 5% free
- All features included
- Email, WhatsApp, SMS & contact forms
- Phone: 100 call minutes p/m
- Unlimited users
- Unlimited knowledge base
- Multi-brand: 2 brands
- AI handling & central inbox
Plus
For growing companies where the number of customer questions increases every month.
£629
monthly
- Includes 1,250 incoming customer questions
- After bundle: £0.50 per customer question
- Overage: first 5% free
- All features included
- Email, WhatsApp, SMS & contact forms
- Phone: 250 call minutes p/m
- Unlimited users
- Unlimited knowledge base
- Multi-brand: 3 brands
- AI handling & central inbox
Professional
For webshops and SMEs handling thousands of customer questions per month.
£899
monthly
- Includes 2,500 incoming customer questions
- After bundle: £0.35 per customer question
- Overage: first 5% free
- All features included
- Email, WhatsApp, SMS & contact forms
- Phone: 500 call minutes p/m
- Unlimited users
- Unlimited knowledge base
- Multi-brand: 5 brands
- AI handling & central inbox
Premium
For organisations connecting their customer service to their systems and business processes.
£1,499
monthly
- Includes 5,000 incoming customer questions
- After bundle: £0.30 per customer question
- Overage: first 5% free
- All features included
- Email, WhatsApp, SMS & contact forms
- Phone: 750 call minutes p/m
- Unlimited users
- Unlimited knowledge base
- Multi-brand: 10 brands
- AI handling & central inbox
Enterprise: more than 5,000 customer questions per month?
For organisations with high volumes, custom integrations or specific (security) requirements, we prepare a tailored proposal. All features, unlimited scalability.
Frequently asked questions
Can't find your question? Feel free to get in touch.
A customer question is a question your customer asks via email, WhatsApp, SMS or a contact form. Emails and messages that come in shortly after each other are automatically clustered: together they count as one customer question. If your customer sends five messages in a row, we count one. If your customer comes back later with a new question, that counts as a new customer question. Phone calls fall outside the bundle; each plan includes call minutes for that.
We don't make a fuss about a busy month: the first 5% above your bundle is always free. If you go beyond that, we charge every customer question above that goodwill margin at your plan's after-bundle rate. Structurally more volume? Then upgrading is usually cheaper, and you can do that at any time.
No. Every plan contains ALL of aishaa's features, including WhatsApp and phone. You only pay for the volume: the number of incoming customer questions, call minutes and brands. That way you know for sure you'll never miss out on a feature because you're on a smaller plan.
aishaa answers your phone, transcribes the conversation live and automatically turns it into a ticket in your central inbox. Every plan includes a bundle of call minutes. If you structurally call more, we'll look at a suitable extension together.
Yes. You can upgrade at any time when your organisation grows or you need more volume.
No. You only pay the monthly or annual subscription.
Yes, everyone can try aishaa free and without obligation for 30 days. We connect everything for you and you get full support: via WhatsApp or Slack, and you can always call us too. Not satisfied? Then you stop without paying anything at all and carry on working the way you did before. No strings attached.
Every plan supports email, WhatsApp, SMS, contact forms and phone, plus connections with popular e-commerce platforms.
Most organisations can get started within a few days. During onboarding we help you connect systems, upload knowledge and configure the AI optimally.
Yes. Security is central within aishaa. We use modern security measures and make sure your company and customer data is processed with care.
Ready to handle customer contact more intelligently?
Try aishaa free for 30 days. We connect everything for you and you get full support, via WhatsApp or Slack, and you can always call us too. Not satisfied? Then you pay nothing and simply carry on working as before.