Transparent pricing. No surprises.
All customer contact features and all channels in every plan. You only pay for what comes in. And the first month is free.
We connect everything for you and you get full support: via WhatsApp or Slack, and you can always call us too. Not satisfied? Then you stop without paying anything and carry on working the way you did before. No strings attached.
Essential
For companies that want to handle customer questions faster every day without extra staff.
£349
monthly
- Includes 500 incoming customer questions
- After bundle: £0.75 per customer question
- Overage: first 5% free
- All features included
- Email, WhatsApp & contact forms
- Phone: 100 call minutes p/m
- Unlimited users
- Unlimited knowledge base
- Multi-brand: 2 brands
- AI handling & central inbox
Plus
For growing companies where the number of customer questions increases every month.
£629
monthly
- Includes 1,250 incoming customer questions
- After bundle: £0.50 per customer question
- Overage: first 5% free
- All features included
- Email, WhatsApp & contact forms
- Phone: 250 call minutes p/m
- Unlimited users
- Unlimited knowledge base
- Multi-brand: 3 brands
- AI handling & central inbox
Professional
For webshops and SMEs handling thousands of customer questions per month.
£899
monthly
- Includes 2,500 incoming customer questions
- After bundle: £0.35 per customer question
- Overage: first 5% free
- All features included
- Email, WhatsApp & contact forms
- Phone: 500 call minutes p/m
- Unlimited users
- Unlimited knowledge base
- Multi-brand: 5 brands
- AI handling & central inbox
Premium
For organisations connecting their customer service to their systems and business processes.
£1,499
monthly
- Includes 5,000 incoming customer questions
- After bundle: £0.30 per customer question
- Overage: first 5% free
- All features included
- Email, WhatsApp & contact forms
- Phone: 750 call minutes p/m
- Unlimited users
- Unlimited knowledge base
- Multi-brand: 10 brands
- AI handling & central inbox
More than customer contact
The plans above revolve around customer contact: aishaa answers and handles your customers' questions across all your channels. But aishaa can take much more work off your hands. Think of updating files in your own systems, requesting and checking missing documents, scheduling appointments or keeping candidates and clients up to date.
Because that differs from one organisation to the next, we're happy to look together at what aishaa can do for you.
Discuss the possibilitiesEnterprise: more than 5,000 customer questions per month?
For organisations with high volumes, custom integrations or specific (security) requirements, we prepare a tailored proposal. All features, unlimited scalability.
Frequently asked questions
Can't find your question? Feel free to get in touch.
A customer question is a question your customer asks via email, WhatsApp or a contact form. Emails and messages that come in shortly after one another are clustered automatically: together they count as one customer question. So if your customer sends five WhatsApp messages in a row, we count them as one. If your customer comes back later with a new question, that counts as a new customer question. Phone calls fall outside the bundle; every plan includes call minutes for those.
We don't make a fuss about a busy month: the first 5% above your bundle is always free. If you go beyond that, we charge every customer question above that goodwill margin at your plan's after-bundle rate. Structurally more volume? Then upgrading is usually cheaper, and you can do that at any time.
No. Every plan includes all of aishaa's customer contact features, including WhatsApp and phone. You only pay for volume: the number of incoming customer questions, call minutes and brands. That way you can be sure you never miss out on a feature because you're on a smaller plan.
Yes. Besides answering customer questions, aishaa can handle work in your own systems, such as updating files, checking documents or scheduling appointments. What's possible depends on your sector and your systems. Get in touch and we'll put together a tailored proposal.
aishaa answers your phone, transcribes the conversation live and automatically turns it into a ticket in your central inbox. Every plan includes a bundle of call minutes. If you structurally call more, we'll look at a suitable extension together.
Yes. You can upgrade at any time when your organisation grows or you need more volume.
No. You only pay the monthly or annual subscription.
Yes, anyone can try aishaa free and without obligation for the first month. We connect everything for you and you get full support: via WhatsApp or Slack, and you're always welcome to call us too. Not happy? Then you stop without paying a penny and carry on working as you did before. You're not tied to anything.
Every plan supports email, WhatsApp, contact forms and phone, plus connections with popular e-commerce platforms.
Most organisations are live within one day. During onboarding we help you connect your systems, upload your knowledge and configure the AI optimally.
Yes. Security is central within aishaa. We use modern security measures and make sure your company and customer data is processed with care.
Ready to handle customer contact more intelligently?
Try aishaa free for the first month. We connect everything for you and you get full support, via WhatsApp or Slack, and you're always welcome to call us too. Not happy? Then you pay nothing and simply carry on working as before.