Human oversight
aishaa's AI assistant helps agents respond faster and more consistently. With smart suggestions, summaries and knowledge from your own sources.
AI assistance that really makes the difference
What our customers say
From e-commerce to professional services: discover how customers save time every day and improve the quality of their customer contact.
"The AI doesn't just write any old reply: it takes our products, previous conversations and way of working into account. As a result, colleagues need to tweak far less before an answer goes out."
Firoze Tekin
"From the very first demo we were in direct contact with the founders. They think along with you, act quickly and genuinely listen to feedback. That gave us far more confidence than the big international players."
Teun Janissen
"Everyone now works from the same information and we hardly switch between systems any more. That doesn't just save time, it also brings far more calm to the team."
Tara Bremmers
"Since we started using aishaa with smart prioritisation, we have a clear overview again. The AI immediately understands which email needs action now and which can wait. Having replies prepared saves us hours every day. "
Frequently asked questions
Everything you want to know about aishaa's AI assistance. Can't find your question? Feel free to call or email us.
The AI assistant analyses incoming customer questions and instantly suggests a suitable reply. To do so, aishaa uses your knowledge sources, previous conversations, customer data and company documents. Agents review the suggestion and decide for themselves whether to send or adjust it.
aishaa can base replies on, among other things: company documents and manuals; frequently asked questions (FAQs); previous customer conversations; customer profiles; connected systems such as your shop or CRM. That way replies are always relevant and tailored to your organisation.
Yes. aishaa supports multiple languages and can automatically recognise customer questions and answer them in the right language. Agents can also translate conversations with one click, for efficient international customer service.
Yes. The AI learns your writing style, tone of voice and company guidelines. Reply suggestions therefore match the way your organisation communicates with customers.
Absolutely. aishaa supports agents, but doesn't take over. Agents review reply suggestions before they are sent. Only when you choose to enable it and the AI is sufficiently confident can replies be sent automatically.
Yes. As aishaa processes more conversations and has more knowledge available, the suggestions keep improving. New documents, updated processes and current information are immediately reflected in future replies.
Give your customer service a head start
Work more efficiently, respond more consistently and support your team with AI. Discover in a demo how aishaa makes your customer service smarter.
