Offer customer service in multiple languages. Without extra work.
With aishaa you easily answer customer questions in multiple languages. AI understands the customer's language, drafts a suitable reply and translates messages where needed. That way you offer a personal customer experience to customers around the world, while your team simply keeps working in its own language.
Sound familiar?
Selling internationally brings new challenges. Do these situations sound familiar?
Customer questions come in in different languages
Not every employee speaks German, French or Spanish, so questions sit longer.
Translating takes unnecessary time
Messages are copied into a translation tool and then pasted back into the email.
Quality differs per employee
Not everyone masters foreign languages equally well, making replies come across as less professional.
Growing into new markets demands extra capacity
Expanding internationally seems to mean you also have to build a multilingual customer service team.
How aishaa helps
How it works
From a question in a foreign language to a professional reply in three steps.
Step 1
aishaa recognises the language automatically
Incoming messages are recognised automatically. You don't need to set a language yourself.
Step 2
AI creates a suitable reply
Based on your knowledge base and documents, AI drafts a professional reply in the customer's language.
Step 3
Send with full control
Review the reply, adjust it if needed and send it straight away. That way you stay in charge of every response.
Relevant features
AI assistance
Let AI draft professional replies in multiple languages.
Integrations
Use up-to-date customer and order data, regardless of the language.
Human oversight
You always decide what gets sent.
How customers experience aishaa
"From the very first demo we were in direct contact with the founders. They think along with you, act quickly and genuinely listen to feedback. That gave us far more confidence than the big international players."
Teun Janissen
5.0
"Everyone now works from the same information and we hardly switch between systems any more. That doesn't just save time, it also brings far more calm to the team."
Tara Bremmers
5.0
"The AI doesn't just write any old reply: it takes our products, previous conversations and way of working into account. As a result, colleagues need to tweak far less before an answer goes out."
Firoze Tekin
5.0
Frequently asked questions
Below we answer frequently asked questions about automating order status queries. Can't find your question? Feel free to get in touch.
aishaa supports the most widely used languages worldwide. AI automatically recognises the customer's language and suggests a suitable reply.
No. Employees can simply work in their own language. aishaa takes care of the translation and helps draft a professional reply for the customer.
Yes. You can translate messages directly into the language of your choice, so every employee understands what the customer is asking.
Yes. AI uses your knowledge base, manuals and other documents to formulate correct answers, even when the customer speaks another language.
Of course. You always keep control over the reply before it is sent.
Certainly. aishaa is ideal for companies serving customers in multiple countries that want to offer consistent customer service without building a large multilingual team.
Discover how aishaa makes your customer service smarter
Answer customer questions faster, work together more efficiently and keep all communication organised in one place
- Try free for 30 days
- Personal onboarding