Grow your webshop without extra capacity
With aishaa you handle more customer questions without immediately hiring extra staff. AI supports your team in answering most questions, so employees work faster and keep more time for personal customer contact and more complex issues. That way your customer service grows with your business, without staffing costs rising just as fast.
Sound familiar?
Growing webshops often run into the same challenges. Do the situations below sound familiar?
Your team is getting busier
Employees spend a lot of time on recurring questions and have less room for more complex customer requests.
Extra staff is expensive
Recruiting, onboarding and coaching new employees costs a lot of time and money.
You want to grow without compromising on service
Customers expect fast and personal answers, even when things get busier.
More orders = more customer questions
Every new order brings extra questions about delivery, returns, products and payments.
How aishaa helps
How it works
Handle more customer questions without extra people, in three steps.
Step 1
AI properly understands the customer question
aishaa automatically analyses what the customer is asking and gathers the right information from your knowledge base and connected systems.
Step 2
AI creates a complete reply
Within seconds the employee receives a suitable reply suggestion, including relevant customer and order data.
Step 3
More conversations in less time
The employee reviews the suggestion and sends it. This allows teams to handle considerably more customer questions without extra workload.
Relevant features
AI assistance
Automatically drafts suitable replies.
Integrations
Fetches up-to-date order information from your systems.
Analytics
Discover trends, bottlenecks and improvement opportunities.
How customers experience aishaa
"From the very first demo we were in direct contact with the founders. They think along with you, act quickly and genuinely listen to feedback. That gave us far more confidence than the big international players."
Teun Janissen
5.0
"Everyone now works from the same information and we hardly switch between systems any more. That doesn't just save time, it also brings far more calm to the team."
Tara Bremmers
5.0
"The AI doesn't just write any old reply: it takes our products, previous conversations and way of working into account. As a result, colleagues need to tweak far less before an answer goes out."
Firoze Tekin
5.0
Frequently asked questions
Below we answer frequently asked questions about automating order status queries. Can't find your question? Feel free to get in touch.
By automating many recurring tasks. AI suggests replies, gathers information from different systems and supports employees with every customer question. As a result, the same team can handle more conversations.
That varies per organisation, but companies often save a lot of time because employees have to search, type and switch between systems less. Especially with recurring customer questions this delivers a considerable efficiency gain.
Yes. During peaks such as Black Friday, holidays or seasonal promotions, aishaa helps absorb the higher volume of customer questions without immediately deploying extra capacity.
Certainly. Smaller teams in particular benefit from AI support, because they can handle more customer questions without immediately hiring new employees.
Yes. In the analytics dashboard you see, among other things, how many conversations were AI-supported, how much time was saved and where extra efficiency can still be gained.
Discover how aishaa makes your customer service smarter
Answer customer questions faster, work together more efficiently and keep all communication organised in one place
- Try free for 30 days
- Personal onboarding