Customer contact has changed and organisations want to grow with it.
Customers expect fast, personal and consistent answers. Yet many organisations still work with separate mailboxes, different systems and information scattered across documents and colleagues. As a result, time is lost, mistakes happen and the quality of customer contact depends on whoever handles the message.
These organisations also use the platform for modern customer contact
Every interaction makes the next one better
Every customer question is a chance to build trust. That's why aishaa brings communication, AI, customer information, company knowledge and automations together in one platform. That way employees instantly get the right context to help customers faster and more personally.
1
A message comes in
AI analyses the question, retrieves the right customer information and adds relevant company knowledge.
2
AI suggests a reply
The employee reviews, adds where needed and sends with confidence.
3
Every interaction makes the platform smarter
Every interaction delivers new insights that help teams and AI continuously improve.
Everything for modern customer contact. One platform.
One workspace
Manage all your customer contact from one view. No more separate inboxes, tools or systems.
AI with context
AI uses customer information and company knowledge to suggest relevant replies that fit your organisation.
Smart routing
Automatically route customer questions to the right colleague, department or workflow.
Insight that helps you improve
Analyse conversations, discover improvements and make every interaction more valuable.
from our co-founder
We didn't want to build an AI that just writes replies. We wanted to build a platform that helps organisations build better customer relationships every day.
Roger Nolten, co-founder
The power of technology.
The commitment of people.
- Dutch team
- Direct contact with the founders
- Rapid ongoing development
- Customisation possible
- Implementation guidance
Why organisations switch
Organisations don't switch for yet another AI tool. They choose one platform where communication, AI, customer information and company knowledge come together. That leads to better collaboration, stronger customer relationships and more grip on customer contact.
Less searching, more helping
All customer information and company knowledge sit in one place. So you spend less time searching and more time on your customers.
Better answers, thanks to context
AI uses the right customer context and company knowledge to suggest consistent and relevant replies.
One team, one working environment
Everyone works from the same information. That prevents misunderstandings and ensures a consistent customer experience.
Every interaction makes your organisation smarter
Conversations deliver insights that help you continuously improve processes, knowledge and customer contact.
See how aishaa can change your customer contact.
Discover how your organisation can work faster and build stronger customer relationships.
- Personal implementation
- Dutch company